Oct
04
-
05

Time: 8:30 AM - 1:00 PM

Location: Missouri River Energy Services, Sioux Falls, SD (Board Room)


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The 2023 Supervisor Essentials course is FULL! Please contact Marcy Douglas at info@mrenergy.com to be placed on the list for the 2024 class.

The Missouri River Energy Services (MRES) Supervisor Essentials course emphasizes the tools, knowledge and connections for new leaders to accelerate the transition into a supervisory role. This structure encourages participation, collaboration, creativity, leadership skills and a sense of community.

Who should attend?

The Supervisor Essentials course is geared specifically toward frontline staff either in the field as line crew (electric, water, wastewater, street) or front office in customer service. It is for supervisors or managers or those aspiring to move up to a position as a crew leader or supervisor.

The course fee is $2,600 for the entire four-session course, which includes most materials, the assessment, breakfasts, lunches and breaks. MRES will provide a 50-50 cost-share to MRES members who commit to the full course.

Session 4 — Interpersonal Supervisory Skills 3

Oct. 3: 8:30 a.m. to 4 p.m.

Oct. 4: 8:30 a.m. to 1 p.m.

During this class you will build on the principles and techniques learned in Interpersonal Supervisory Skills 1 and 2. The course consists of three modules:

  • Improving Employee Work Habits — Covers difficult employee situations and offers techniques for enforcing company policies and regulations in a non-threatening, non-confrontational way
  • Dealing with Employee Conflicts — Shows how to identify employee conflicts and teaches methods of conflict resolution, resolving misunderstandings and avoiding negative interactions
  • Communicating with Your Boss — Teaches specific techniques for framing communications with superiors
Lodging

Lodging is not included in the program fee. MRES has arranged discounted lodging for each session at the Homewood Suites hotel, right next to the MRES office:

Homewood Suites (by Hilton)
3620 W Avera Drive
Sioux Falls, SD 57108
Phone: 605-338-8585

Room rates are $125 for a studio queen room, $135 for a king suite and $140 for a double queen suite. Taxes and fees are additional. To make your hotel reservations, please click on the links below.